Privacy Policy

Last Updated: 16 June 2025

Beta Docs PTY LTD trading as Beta Docs ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
ABN: 28 686 173 615

This Privacy Policy explains how we collect, use, disclose, and store personal information when you use our platform and services.

1. What Information We Collect

We collect and hold the following types of information:

Personal Information

  • Your name, email address, organisation or affiliation, contact preferences, and other details you provide when creating an account or contacting us.

Usage Data

  • Metadata about how you use our platform (e.g., login times, document activity, feature usage, and browser type). This does not include your document content unless otherwise stated.

Content Data (User Data)

  • All documents, comments, and information you upload or generate within Beta Docs. This remains your property (see Section 4).

2. How We Collect Your Information

We collect personal and usage information directly when you:

  • Register or update an account;
  • Use features on the Beta Docs platform;
  • Contact us via email or web forms;
  • Participate in feedback sessions, surveys, or beta testing.

We may also collect technical data automatically via cookies and analytics tools.

3. How We Use Your Information

We use your personal and usage information to:

  • Provide access to and operate the Beta Docs platform;
  • Respond to support requests and user feedback;
  • Monitor and improve system performance and usability;
  • Communicate updates, service notices, or changes;
  • Comply with legal obligations.

4. Data Ownership and Confidentiality

  • You retain full ownership of all document content and information ("User Data") you upload to the platform.
  • User Data is treated as confidential and is not shared with other users or third parties without your explicit permission.
  • We do not access or use User Data except as necessary to provide and maintain the service.

5. Data Hosting and Residency

  • All data is securely stored on servers located exclusively in Australia.
  • Our hosting infrastructure is provided by Microsoft Azure Australia, ensuring data sovereignty in accordance with Australian university and government standards.

6. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information to:

  • Our trusted service providers (e.g., hosting or analytics) under confidentiality agreements;
  • Legal or regulatory authorities, when required to comply with law or protect our legal rights.

7. Security of Your Information

We take reasonable steps to protect your information using:

  • Encryption (in transit and at rest);
  • Access controls and authentication;
  • Monitoring and secure development practices.

However, no system is 100% secure, and we cannot guarantee absolute protection of data.

8. Access and Correction

You may request access to or correction of your personal information by contacting us at info@getbetaodcs.com.

We will respond within a reasonable timeframe and comply with legal obligations.

9. Data Retention

We retain your data:

  • For as long as necessary to provide the Service;
  • Or as required by applicable laws or university contracts.

You may request account deletion at any time, which includes deletion of personal and User Data (subject to legal retention requirements).

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or platform notice.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact info@getbetaodcs.com

Effective Date: 16 June 2025